Privacy Policy
This policy explains how Webvex collects, uses, and protects your information when you use our platform and services.
Last Updated: March 2026
1. Introduction
Webvex operates a digital platform connecting businesses to modern tools and services. By using our platform, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
- Contact details (name, phone, email) shared via forms or WhatsApp.
- Information voluntarily submitted for service processing.
- Website usage data, IP addresses, and device information.
3. How We Use Data & Legal Basis
We process personal data based on user consent, contractual necessity, and legitimate business interests in order to:
- Deliver, maintain, and improve the Webvex platform.
- Process leads and automate communications on your behalf.
- Send critical service updates and support messages.
4. Data Controller vs. Data Processor
Webvex acts as a Data Processor when hosting websites and capturing leads for our clients (the Data Controllers). We process this data strictly according to our clients' instructions and do not use customer leads for our own marketing.
5. Cookies & Tracking
We use cookies, tracking pixels, and analytics tools to understand website usage, remember preferences, and improve our services. You can control and manage your cookie preferences through our consent banner.
6. Third-Party Services
Our platform integrates with third-party tools such as the WhatsApp Business Platform and Google Analytics. These external services are governed by their own respective privacy policies.
7. Data Sharing
We share information only with trusted infrastructure partners necessary for service delivery (e.g., cloud hosting, messaging APIs). We never sell personal data to third parties.
8. Data Retention, Storage & Security
- Data is stored on secure cloud infrastructure providers using industry-standard encryption, and retained only as long as necessary to provide our services or comply with legal obligations.
- We utilize strict access controls to protect your information against unauthorized access or breaches.
9. Your Privacy Rights
Under applicable data protection laws (such as the DPDP Act), you have the right to request access, correction, withdrawal of consent, or deletion of your personal data. You may exercise these rights at any time.
10. Updates & Contact
We reserve the right to update this policy periodically. For privacy-related inquiries or data requests, please write to support@webvex.com or WhatsApp us at +91 90111 44406.